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Internet FAQs

How fast is rtti's Internet?

Enjoy lightening fast internet speeds up to 50.0 Mbps where available.

Do I need a landline to get Internet?

Yes.

Do I need an extra phone line for Internet to work?

No. Internet will work on an existing phone line without tying up your phone line.

Can I talk on the phone while I'm online?

Yes. Internet allows transmission of data and voice simultaneously.

Will being on the telephone decrease my bandwidth?

No. Data and voice are transmitted at different frequencies. The voice frequency is so low it will not interfere with the Internet bandwidth.

What equipment do I need to provide?

A computer and a network interface card (NIC).

Can I use my own Internet modem?

Please contact Customer Care at 336-879-5684 for more information concerning Internet modems or email csrep@rtti.coop

What is a network interface card (NIC) and where do I get one?

A Network Interface Card enables your computer to transmit and receive high-speed data. There are many manufacturers of network interface cards, such as 3Com, Netgear, and Linksys. Network interface cards are also referred to as 10/100 ethernet adapters. often computers have a NIC built in.

Are there any distance limitations for Internet service?

Yes. Your residence or office must be within 18,000 feet of an rtti Central Office.

How do I sign up for Internet?

You can contact Customer Care Representative at 336-879-5684.

Email Client Setup

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For more information, please call our Customer Care Center at 336-879-5684, or e-mail us at csrep@rtti.coop.

© 2017 Randolph Telephone Telecommunications Inc. All rights reserved.
317 East Dixie Drive Asheboro, NC 27203; Phone: (336) 879-5684 or (336) 622-7900
Email: csrep@rtmc.coop