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Residential

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Internet

Fiber To The HOME

MYHome WI-FI

Computer Protection

ESPN3.com

benefits

No Data Caps.
No Shared Connections.
24/7 Local Technical Support.
WIFI - Connect multiple computers to a single internet connection.
5 FREE E-mail Accounts (10 GB each) Additional e-mail accounts are $2 each.
- FREE with your Internet subscription. Get unlimited access to ESPN3.com for extended coverage and online video of your favorite collegiate and professional sport match-ups.

INTERNET ONLY Plans (Download/Upload) Price/Month

Express 50Mbps/10Mbps $107.95
- Best for households who stream Netflix movies, do homework or upload YouTube videos at the same time. Multi-player, on-line gamers will enjoy real-time play.
Ultimate 100Mbps/20Mbps $137.95
- Best for households that use tablets, smartphones, music players and laptops to stream music or video, play on-line games or video chat. Small home businesses that need to download medium to large files will appreciate this option.
Extreme 500Mbps/25Mbps $167.95
- Best for multiple gamers or Smart TV viewers can stream content at the same time. Adding more devices to your network is no problem, especially if your working from home.
Supersonic 1GIGx50Mbps $217.95
- This speed will give you more streaming & web surfing and less waiting. This is speed is best for multiple users/devices, streaming music, Netflix, multi-player gaming, Smart TV, streaming HD movies, and streaming music.

Enhanced Services Price/Month

MyHome WI-FI Starting at $ 4.99
WI-FI is no longer an optional "EXTRA" for most homes and businesses. It has become a critical component of the connectivity. Just think about how many devices you are using in your home or business. Stop fighting with your wireless network and battling device connectivity. There are so many things that can interfere with your signal.

*Required with any Internet package.
Static IP $ 7.50
Static IP address is an IP address that doesn't change. It is useful if you host a website from home, have a file server in your network, are using networked printers, are running a print server, or if you use a remote access program. Because a static IP address never changes, other devices always know exactly how to contact a device that uses one. One time fee for installation and setup is $65.
Wire Maintenance
If you don't have a bundle then we strongly suggest that you choose one of our wire maintenance plans, to avoid possible unnecessary and costly repair charges on existing inside wiring and jacks. Wire Maintenance plans covers the costs to repair inside wiring and/or jacks as well as any service or labor charges to isolate the problem to customer-owned equipment.
Plans Price/Month
Phone
Phone & Internet
$2.95
$4.95

*Wire Maintenance plans covers the costs to repair inside wiring and/or jacks as well as any service or labor charges to isolate the problem to customer-owned equipment.

Randolph Communications installation is to demarcation point. Installation does not include inside wiring or telephone jacks. A NIC is required to connect to the internet device. If the customer provides a NIC, then the customer must install and configure the card. Customer will incur labor charges if their physical internet location is changed, and Randolph Communications performs on-premise work or central office work to restore internet service. Fiber does not keep your phone on when the power is out. A battery backup will supply power for a period of time. Additional battery back-ups are available for purchase. Additional base unit(8hr) is $110.94, Flex Battery(4hr) is $53.47/ea. Speeds listed are maximum attainable download and upload speeds and are best effort delivered through a wired connection to the customer premise. Actual speeds may vary depending upon a variety of factors, many of which are related to the environment at the customer premise and the customer owned devices connecting to the broadband service such as wireless, device capabilities, number of devices and interferences all impact internet speed connections.

Want Faster Internet Speeds? Then You Need FIBER!

While many communications providers brag about utilizing "fiber" in their networks, unless they provide it all the way to the home, they do not compare. Randolph Communications is proving High Speed fiber optics all the way to your home with Fiber Connect. Fiber to the home (FTTH), or Randolph Fiber, is the delivery of a communications signal over fiber optics to a home or business. This fiber will replace the existing copper infrastructure such as telephone wires and coax cable. Fiber to the home is a method of providing higher bandwidth to consumers and businesses, which enables more robust video, Internet and voice services.

Connecting homes directly to fiber optic cable enables large improvements in the bandwidth that can be provided to consumers. Current fiber optic technology can provide two-way transmission speeds of up to 1000 megabits per second. Further, as cable modem and DSL providers are struggling to squeeze increments of higher bandwidth out of their technologies, ongoing improvements in fiber optic equipment are constantly increasing available bandwidth without having to change the fiber. That’s why fiber networks are said to be “future proof.”

Benefits

Faster Internet Speeds
Ability to Stream TV With No Buffering
Enhanced Voice Services
Secure & Reliable Connection
Increased Property Value

Check Availability

STAGES OF FIBER INSTALLATION:

Our Fiber Story:
Randolph Communications Cooperative territory spans over seven counties, which means we serve 534.46 square miles of rural communities. Our goal has always been and continues to be providing the best customer service to our customers with the most advanced technology.

Some companies choose not to provide Fiber-to-the-Home (FTTH) to their customers. However, that is not the case at Randolph Communications. Your Cooperative believes in you having the best. Did you know that 11,620 addresses already have fiber by them at this time? We still have a ways to go so your patience is important.

To summarize our fiber plan, your Cooperative began constructing transport fiber in 1998. In 2011, we put the plow in high gear to really ramp up our FTTH efforts. To date, we have invested over $48 Million in our fiber plant.

Will it take time to get to everyone? Yes. How soon will the Coop be 100% fiber fed? To cover our entire Coop area it is a $64 Million project. We are 76% complete. We have $7.8 Million left in mainline construction and $18 Million in drops to the homes. These remaining areas are completed using the following criteria: service issues, distance from a wire center (which impacts what speed you can get over copper) and if customers are willing to pay for additional advanced services. We know you need high-speed internet for your jobs, for your children’s school work, for medical needs, or even for entertainment purposes.

We are working very hard and are committed to having fiber throughout our territory. This is why our non-member areas like Spies, Chatham County, Sanford, Silk Hope and El Dorado are so important. The monthly revenues that come in from non-members support the fiber build within our Cooperative footprint. We would love to have 20 construction crews and be finished in two years, but that is not feasible.

Rural America deserves the same technological services that are available in metropolitan areas. Rural America cannot be left behind and your Coop is doing everything we can to bridge the digital divide in our areas.

Fiber Optic Cable Additions: The chart below is based on the dollar amount that was spent on Fiber Optic Cable additions.

MyhOME WI-FI

WI-FI is no longer an optional "EXTRA" for most homes and businesses. It has become a critical component of the connectivity. Outdated wireless modems can lower your signal to drop or even slow down your connection speed. Just think about how many devices you are using in your home or business. Stop fighting with your wireless network and battling device connectivity.

Our MyHome WI-FI is your answer to the challenges of connections in homes. We will provide you with optimum connectivity and reliability.

MyHOme Wifi

MyHome WI-FI

MyHome WI-FI Plus

Purchase Price MyHome WIFI

Purchase Price MyHome WIFI Plus

Purchase Price Gigacenter**

Purchase Price Gigacenter Plus**

$ 4.99/mo*

$ 8.99/mo*

$ 187.39/ea

$ 333.47/ea

$ 152.60/ea

$ 277.20/ea

*Based on structure of home MyHome WI-FI will cover up to 2000 sq ft.

MyHome WI-FI Plus will cover 2000 sq. ft. and up. ** Gigacenters are for fiber only.

Enjoy the Benefits of MYhome WI-FI

Less WI-FI interferences:

WI-FI interferences can cause slower performance from your WI-FI network. Our modems are multi band to eliminate WI-FI interferences.

Best for Gaming & Streaming:

These modems are built to handle higher bandwidths which are great for gaming and streaming.

Long Range Capability:

Do you have an outbuilding or a shop that would like WI-FI or a hardwired connection (or both), then as long as the power to outbuilding is fed from the home meter base we can plug in a Powerline Adapter and you will get access to your WI-FI connection.

Multiple Devices:

Our MyHome WI-FI can support multiple WI-FI devices at the same time.

*Required with all Internet packages.

Wireless Modem

Powerline Adapter

Powerline Adapter AP

Email Scams

Email provides us a convenient and powerful communications tool. Unfortunately, it also provides scammers and other malicious individuals an easy means for luring potential victims. The scams they attempt run from bogus business opportunities to phishing schemes using a combination of email and bogus web sites to trick victims into divulging sensitive information. To protect yourself from these scams, you should understand what they are, what they look like, how they work, and what you can do to avoid them.

Here are some recent scams:

If you have received an email that looks like it comes from us and states "Your email account has almost exceeded its limit and that they may not be able to send or receive messages at any time from now on. It is asking them to “click” on the link and renew their account." This is a SCAM.

PRotect YOur COmputer

TechHome Protect combines the best security, backup and data management software available with 24|7 Support.

Tech Home is Technology Made Easy for you and your home. Tech Home is a complete home technology solution that makes it easy to setup, use, protect, and enjoy your networked devices... anytime, anywhere. With Protect and Support packages, you will be back in charge of your digital life, with the level of support you need at the price you want.

$595

PROTECT

sECURE YOUR MOBILE DEVICE & pc

Covers one (1) desktop & one (1) mobile device
Web security, ransomware protection & bloatware removal
Anti-theft for your phone or tablet
Keep your memories and files safe
Convenient password manager

Covers 1 Computer &

1 Mobile Device

$995

PROTECT PLUS

SECURE ALL YOUR TECHNOLOGY

Covers four (4) devices(desktop & mobile)
Web security, ransomware protection & bloatware removal
Anti-theft for your phone or tablet
Keep your memories and files safe
Convenient password manager

Covers up to 4 devices

(Computer/Mobile)

$1495

SUPPORT

SUPPORT YOU WANT.

PROTECTION YOU NEED.

24/7 US-Based Technical Support
Setup, Support & Troubleshoot
Home Network Management
Technology Tune-ups
Web security & anti-virus
anti-theft for phone or tablet
50GB file backup
Firewall protection
Anti-phishing/safe surfing
Parental controls
Password keeper
Unlimited virus removals

Covers up to 4 devices

(Computer/Mobile)

All Randolph Communications internet customers get unlimited access to ESPN3 content on Watchespn.com.

How to Get Access from an RC Internet Connection:

If you have a Randolph Communications Internet connection, you will be able to click on these ESPN3 links and begin watching without signing in. You will not use the Watch button.

Go to ESPN3.com
You can watch the content that says ESPN3 for free with your internet subscription the other content is available with TV Everywhere.

If you want to watch content from another ESPN Network then you will need to use your TV Everywhere credentials.

"Great customer service! I called to upgrade my internet and had it done in less than 5 minutes. Internet speed had upgraded by the time I got home. No waiting, no hassle!"

Alex Menius

"I have been using fiber with you guys for over a year. I work from home as a software engineer and the internet is a vital part and have never had any problems. A big thanks to you!!!

Joseph Davis

"We have fiber internet connection and are so pleased!"

Marian Norton

Asheboro:

317 East Dixie Drive

Locations

Liberty:

211 West Swannanoa Avenue

Hours:

Headquarters: M-F 8am-6pm

Liberty: M-F 8:30am-5pm (Closed from 1:30-2pm)

Contact:

336.879.5684

336.622.7900

Fax: 336.879.2100

RC Giving Back

Scholarships

Subsidiaries

RTMC

Fiber Availability

myrandolphfiber.net

About RC

Customer Newsletter

Directory

Meet Your Board

Meet Your CEO

Membership

Our History

Our Mission

Policies

Press Releases

Regulatory

Customer Notices

Regulatory Notices

CVAA Compliance

Careers

Available Positions

Help & Support

Check Cell Phone Usage

Check Email

Forms

Notify Plus Portal

Pay My Bill

Remote Support

Service & Product Support

Speed Test

internet
beNEFITS
No Data Caps.
No Shared Connections.
24/7 Technical Support.
WIFI - Connect multiple computers to a single internet connection.
5 FREE E-mail Accounts (10 GB each) Additional e-mail accounts are $2 each.
- FREE with your Internet subscription. Get unlimited access to ESPN3.com for extended coverage and online video of your favorite collegiate and professional sport match-ups.
internet only PLans
(Download/Upload)
Price/Month
- Express 50Mbps/10Mbps $107.95
  Best for a medium office space with multiple users.
- Ultimate 100Mbps/20Mbps $137.95
  Best for a business that need to download medium to large files will appreciate this option. Multiple users
- Extreme 500Mbps/25Mbps $167.95
  Large to Medium offices space with multiple users downloading information from the internet.
- Supersonic 1GIG/50Mbps $217.95
  This speed will give you more streaming & web surfing and less waiting. This is speed is best for multiple users/devices, streaming music, Netflix, multi-player gaming, Smart TV, streaming HD movies, and streaming music.
Enhanced Services
Price/Month
Static IP                                                                                        $ 7.50
Static IP address is an IP address that doesn't change. It is useful if you host a website from home, have a file server in your network, are using networked printers, are running a print server, or if you use a remote access program. Because a static IP address never changes, other devices always know exactly how to contact a device that uses one. One time fee for installation and setup is $65.
Wire Maintenance
If you don't have a bundle then we strongly suggest that you choose one of our wire maintenance plans, to avoid possible unnecessary and costly repair charges on existing inside wiring and jacks. Wire Maintenance plans covers the costs to repair inside wiring and/or jacks as well as any service or labor charges to isolate the problem to customer-owned equipment.
Plans                               Price/Month
Phone
Phone & Internet
$2.95
$4.95
*Wire Maintenance plans covers the costs to repair inside wiring and/or jacks as well as any service or labor charges to isolate the problem to customer-owned equipment.
Managed WI-FI                                                           Starting at $4.99
WI-FI is no longer an optional "EXTRA" for businesses. It has become a critical component of the connectivity. Just think about how many devices you are using in your home or business. Stop fighting with your wireless network and battling device connectivity. There are so many things that can interfere with your signal.
Disclaimer. Speeds listed are maximum attainable download and upload speeds and are best effort delivered through a wired connection to the customer premise. Actual speeds may vary depending upon a variety of factors, many of which are related to the environment at the customer premise and the customer owned devices connecting to the broadband service such as wireless, device capabilities, number of devices and interferences all impact internet speed connections.
Fiber To the Home
Want Faster Internet Speeds? Then You Need FIBER!
While many communications providers brag about utilizing "fiber" in their networks, unless they provide it all the way to the home, they do not compare. Randolph Communications is proving High Speed fiber optics all the way to your home with Fiber Connect. Fiber to the home (FTTH), or Randolph Fiber, is the delivery of a communications signal over fiber optics to a home or business. This fiber will replace the existing copper infrastructure such as telephone wires and coax cable. Fiber to the home is a method of providing higher bandwidth to consumers and businesses, which enables more robust video, Internet and voice services.

Connecting homes directly to fiber optic cable enables large improvements in the bandwidth that can be provided to consumers. Current fiber optic technology can provide two-way transmission speeds of up to 1000 megabits per second. Further, as cable modem and DSL providers are struggling to squeeze increments of higher bandwidth out of their technologies, ongoing improvements in fiber optic equipment are constantly increasing available bandwidth without having to change the fiber. That’s why fiber networks are said to be “future proof.”

Benefits
- Faster Internet Speeds
- Ability to Stream TV With No Buffering
- Enhanced Voice Services
- Secure & Reliable Connection
- Increased Property Value
Check Availability
STAGES OF FIBER INSTALLATION:
- Our Fiber Story:
  Randolph Communications Cooperative territory spans over seven counties, which means we serve 534.46 square miles of rural communities. Our goal has always been and continues to be providing the best customer service to our customers with the most advanced technology.
  
  Some companies choose not to provide Fiber-to-the-Home (FTTH) to their customers. However, that is not the case at Randolph Communications. Your Cooperative believes in you having the best. Did you know that 11,620 addresses already have fiber by them at this time? We still have a ways to go so your patience is important.
  
  To summarize our fiber plan, your Cooperative began constructing transport fiber in 1998. In 2011, we put the plow in high gear to really ramp up our FTTH efforts. To date, we have invested over $42 Million in our fiber plant.
  
  Will it take time to get to everyone? Yes. How soon will the Coop be 100% fiber fed? To cover our entire Coop area it is a $64Million project. We are 75% complete. We have $7.8 Million left in mainline construction and $18 Million in drops to the homes. These remaining areas are completed using the following criteria: service issues, distance from a wire center (which impacts what speed you can get over copper) and if customers are willing to pay for additional advanced services. We know you need high-speed internet for your jobs, for your children’s school work, for medical needs, or even for entertainment purposes.
  
  We are working very hard and are committed to having fiber throughout our territory. This is why our non-member areas like Spies, Chatham County, Sanford, Silk Hope and El Dorado are so important. The monthly revenues that come in from non-members support the fiber build within our Cooperative footprint. We would love to have 20 construction crews and be finished in two years, but that is not feasible.
  
  Rural America deserves the same technological services that are available in metropolitan areas. Rural America cannot be left behind and your Coop is doing everything we can to bridge the digital divide in our areas.
  
  Fiber Optic Cable Additions: The chart below is based on the dollar amount that was spent on Fiber optic Cable additions.
MyHOme WI-FI
WI-FI is no longer an optional "EXTRA" for most homes and businesses. It has become a critical component of the connectivity. Outdated wireless routers can lower your signal to drop or even slow down your connection speed. Just think about how many devices you are using in your home or business. Stop fighting with your wireless network and battling device connectivity.

Our MyHome WI-FI is your answer to the challenges of connections in homes. We will provide you with optimum connectivity and reliability.
Enjoy the Benefits of MYhome WI-FI
Less WI-FI interferences:
WI-FI interferences can cause slower performance from your WI-FI network. Our modems are multi band to eliminate WI-FI interferences.

Best for Gaming & Streaming:
These modems are built to handle higher bandwidths which are great for gaming and streaming.

Long Range Capability:
Do you have an outbuilding or a shop that would like WI-FI or a hardwired connection (or both), then as long as the power to outbuilding is fed from the home meter base we can plug in a Powerline Adapter and you will get access to your WI-FI connection.

Multiple Devices:
Our MyHome WI-FI can support multiple WI-FI devices at the same time.

Wireless Modems
MyHome WI-FI
MyHome WI-FI Plus

Purchase Price MyHome WIFI
Purchase Price MyHome WIFI Plus
Purchase Price Gigacenter**
Purchase Price Gigacenter Plus**

$ 4.99/mo*
$ 8.99/mo*

$ 187.39/ea
$ 333.47/ea
$ 152.60/ea
$ 277.20/ea
*Based on structure of home MyHome WI-FI will cover up to 2000 sq ft.
MyHome WI-FI Plus will cover 2000 sq. ft. and up. ** Gigacenters are for fiber only.
Powerline Adapter
Powerline Adapter AP
Wireless Modem
Computer Protection
Email Scams
Email provides us a convenient and powerful communications tool. Unfortunately, it also provides scammers and other malicious individuals an easy means for luring potential victims. The scams they attempt run from bogus business opportunities to phishing schemes using a combination of email and bogus web sites to trick victims into divulging sensitive information. To protect yourself from these scams, you should understand what they are, what they look like, how they work, and what you can do to avoid them.

Here are some recent scams:
- If you have received an email that looks like it comes from us and states "Your email account has almost exceeded its limit and that they may not be able to send or receive messages at any time from now on. It is asking them to “click” on the link and renew their account." This is a SCAM.
PRotect YOur COmputer
TechHome Protect combines the best security, backup and data management software available with 24|7 Support.

Tech Home is Technology Made Easy for you and your home. Tech Home is a complete home technology solution that makes it easy to setup, use, protect, and enjoy your networked devices... anytime, anywhere. With Protect and Support packages, you will be back in charge of your digital life, with the level of support you need at the price you want.
- Protect $5.95/mo
  sECURE YOUR MOBILE DEVICE & pc
  
  SecureIT Web security & anti-virus
  anti-theft for phone or tablet
  5GB file backup
  Firewall protection
  Anti-phishing/safe surfing
  Parental controls
  Password keeper
  Unlimited virus removals
  
  Covers 1 Computer & 1 Mobile Device
- Protect Plus $9.95/mo
  SECURE ALL YOUR TECHNOLOGY
  
  SecureIT Web security & anti-virus
  anti-theft for phone or tablet
  50GB file backup
  Firewall protection
  Anti-phishing/safe surfing
  Parental controls
  Password keeper
  Unlimited virus removals
  
  Covers up to 4 devices (Computer/Mobile)
- Support $14.95/mo
  SUPPORT YOU WANT. PROTECTION YOU NEED.
  
  24/7 US-Based Technical Support
  Setup, Support & Troubleshoot
  Home Network Management
  Technology Tune-ups
  SecureIT Web security & anti-virus
  anti-theft for phone or tablet
  50GB file backup
  Firewall protection
  Anti-phishing/safe surfing
  Parental controls
  Password keeper
  Unlimited virus removals
  
  Covers up to 4 devices (Computer/Mobile)
EsPn3.com
All Randolph Communications internet customers get unlimited access to ESPN3 content on Watchespn.com.

How to Get Access from an RC Internet Connection:

If you have a Randolph Communications Internet connection, you will be able to click on these ESPN3 links and begin watching without signing in. You will not use the Watch button.

Go to ESPN3.com
You can watch the content that says ESPN3 for free with your internet subscription the other content is available with TV Everywhere.
If you want to watch content from another ESPN Network then you will need to use your TV Everywhere credentials.

M E N U